Product Release Information 1

• Waggl is now Dialogue

About Dialogue 4

• What is Dialogue?
• How does Dialogue work?
• How is Dialogue different from a survey?
• What are the best ways to use Dialogue within my organization?

Managing your Dialogue Account 2

• How do I add an additional administrator?
• How do I grant "Reporter" access?

Voting/Crowdsourcing/Open-Ended Comments 11

• How does voting work in Dialogue?
• What is the scoring method used to rank the open-ended responses?
• Why is pairwise voting better than traditional voting (i.e. popular vote)?
• How does Dialogue ensure that every open-ended response submitted gets a fair chance to be the top-ranked response?
• How does Dialogue decide which voting pairs to display to participants?
• How does Dialogue protect the accuracy of the voting results?
• What is focused crowdsourcing and how does it work?
• What is crowd flagging and how does it work?
• How does the profanity filter work?
• How does the proper name filter work?
• What if a participant submits an inappropriate response?

Questions/Question Types 6

• What question types does Dialogue support?
• What are some best practices for designing my Dialogue question set?
• How do I craft a good crowdsourcing question?
• Is there a restriction on the number of questions?
• What is the character limit for the crowdsourcing (open-ended) question?
• What is the difference between the metric question library and the pulse templates?

Employee Tags 5

• What are employee tags?
• How do I decide which employee tags to include in my Dialogue pulse?
• How does Dialogue collect employee tag information?
• How do I set up employee tags in my Dialogue account?
• How do I add/remove/update employee tags?

Manager Insights 3

• What is manager insights?
• How do I decide if manager insights is right for my Dialogue pulse?
• How does Dialogue capture manager insights information?

Pulse Creation/Configurations 11

• How do I create a Dialogue pulse?
• How do I preview and test my Dialogue pulse?
• Pulse Settings: Participation Type
• Pulse Settings: Audience Builder
• Pulse Settings: Domain Access
• Pulse Settings: Privacy
• Pulse Settings: Accept Answers
• Pulse Settings: Voting/Focused Crowdsourcing
• Pulse Settings: Transparency
• Pulse Settings: Manager Insights
• Pulse Settings: Employee Tags

Access/Communications/Participation 7

• How should I introduce Dialogue to my organization?
• What is the recommended communications timeline?
• How do participants access and interact with Dialogue?
• How do I send the invitation email from Dialogue?
• How do I obtain the invite link to include in my internal communications email?
• How do I send a reminder email from Dialogue?
• How do I maximize participation?

Participating in a Dialogue Pulse 12

• How do I participate?
• Can I participate on my phone?
• Am I able to change my responses after participating?
• Can I submit multiple open-ended responses?
• Do I have to vote?
• How many times can I vote?
• Why hasn’t voting started?
• I tried to participate in the pulse and it showed me “Pulse Complete”
• Is Dialogue anonymous if I have to log in with my email address?
• Am I able to find out what personal information is being captured?
• What should I do if I’m listed in the wrong “participant group” or under the wrong “manager”?
• Will the results be shared with me?

Understanding Results in Dialogue 12

• Who can see the results?
• How does Dialogue protect anonymity of respondents?
• What is the difference between “Participants” and “Respondents”?
• What does “All My People” mean?
• Why are some of my teams/groups combined?
• What does the lightning bolt icon mean?
• Why am I able to view the results for a group that has fewer than 5 ratings on a question?
• Why is the number of open-ended responses lower than the number of respondents?
• Why is my number of answers in the open-ended responses higher than the number of respondents?
• What is “win likelihood”?
• What is “audience metrics”?
• How is “audience metrics” calculated?

Technical Information 5

• How do I reset my password?
• How do I update my email?
• Supported devices and browsers
• Whitelisting information
• Should I integrate Dialogue with my organization’s SSO system?