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Knowledge base
Dialogue
Product Release Information
1
Waggl is now Dialogue
About Dialogue
4
What is Dialogue?
How does Dialogue work?
How is Dialogue different from a survey?
What are the best ways to use Dialogue within my organization?
Managing your Dialogue Account
2
How do I add an additional administrator?
How do I grant "Reporter" access?
Voting/Crowdsourcing/Open-Ended Comments
11
How does voting work in Dialogue?
What is the scoring method used to rank the open-ended responses?
Why is pairwise voting better than traditional voting (i.e. popular vote)?
How does Dialogue ensure that every open-ended response submitted gets a fair chance to be the top-ranked response?
How does Dialogue decide which voting pairs to display to participants?
How does Dialogue protect the accuracy of the voting results?
What is focused crowdsourcing and how does it work?
What is crowd flagging and how does it work?
How does the profanity filter work?
How does the proper name filter work?
What if a participant submits an inappropriate response?
Questions/Question Types
6
What question types does Dialogue support?
What are some best practices for designing my Dialogue question set?
How do I craft a good crowdsourcing question?
Is there a restriction on the number of questions?
What is the character limit for the crowdsourcing (open-ended) question?
What is the difference between the metric question library and the pulse templates?
Employee Tags
5
What are employee tags?
How do I decide which employee tags to include in my Dialogue pulse?
How does Dialogue collect employee tag information?
How do I set up employee tags in my Dialogue account?
How do I add/remove/update employee tags?
Manager Insights
3
What is manager insights?
How do I decide if manager insights is right for my Dialogue pulse?
How does Dialogue capture manager insights information?
Pulse Creation/Configurations
11
How do I create a Dialogue pulse?
How do I preview and test my Dialogue pulse?
Pulse Settings: Participation Type
Pulse Settings: Audience Builder
Pulse Settings: Domain Access
Pulse Settings: Privacy
Pulse Settings: Accept Answers
Pulse Settings: Voting/Focused Crowdsourcing
Pulse Settings: Transparency
Pulse Settings: Manager Insights
Pulse Settings: Employee Tags
Access/Communications/Participation
7
How should I introduce Dialogue to my organization?
What is the recommended communications timeline?
How do participants access and interact with Dialogue?
How do I send the invitation email from Dialogue?
How do I obtain the invite link to include in my internal communications email?
How do I send a reminder email from Dialogue?
How do I maximize participation?
Participating in a Dialogue Pulse
12
How do I participate?
Can I participate on my phone?
Am I able to change my responses after participating?
Can I submit multiple open-ended responses?
Do I have to vote?
How many times can I vote?
Why hasn’t voting started?
I tried to participate in the pulse and it showed me “Pulse Complete”
Is Dialogue anonymous if I have to log in with my email address?
Am I able to find out what personal information is being captured?
What should I do if I’m listed in the wrong “participant group” or under the wrong “manager”?
Will the results be shared with me?
Understanding Results in Dialogue
12
Who can see the results?
How does Dialogue protect anonymity of respondents?
What is the difference between “Participants” and “Respondents”?
What does “All My People” mean?
Why are some of my teams/groups combined?
What does the lightning bolt icon mean?
Why am I able to view the results for a group that has fewer than 5 ratings on a question?
Why is the number of open-ended responses lower than the number of respondents?
Why is my number of answers in the open-ended responses higher than the number of respondents?
What is “win likelihood”?
What is “audience metrics”?
How is “audience metrics” calculated?
Technical Information
5
How do I reset my password?
How do I update my email?
Supported devices and browsers
Whitelisting information
Should I integrate Dialogue with my organization’s SSO system?