Explore the Global Tech Specs to guarantee your internal systems are primed and ensure seamless integration with Perceptyx for optimal usability.
This article walks through:
Email Specs
To allow all employees to receive survey invitations and reminder emails, please ensure that:
All employees are able to receive emails from Perceptyx, without it being blocked or marked as SPAM.
Email servers will not "throttle" incoming email messages from Perceptyx.
URL scanners are configured to allow emails from Perceptyx.
Perceptyx Email Server:
By default, emails will be sent in batches of 500 with a 30-second delay between each batch.
Crowdsource Email Specs
Crowdsource events have different email specs.
Email Allowlisting
To allow all employees to receive survey invitation and reminder emails, please ensure the following:
Allowlist emails that are sent from:
IP Address: 168.245.10.169
Domain: @perceptyx.com
The IP Address will point to:
Hostname: o3.app-email.waggl.com
ISP/Organization: SendGrid
Email Addresses:
Following is the specific list of email addresses used by Crowdsource:
submissions@perceptyx.com
Invites employees to pulses or remind them to participate in the pulse.
leaderboard@perceptyx.com
Informs admins, managers and participants when the Dialogue is completed (only applicable when automated emails are turned on).
owner_notifications@perceptyx.com
Notifies team members that they are added as admins to the account; reminds the primary admin on the account to send a final nudge for the live Crowdsource.
accounts@perceptyx.com
Generates the password reset email for employees (not applicable if integrated with SSO).
report_notifications@perceptyx.com
Informs admins when data exports are ready for download.
crowdflagging@perceptyx.com
Informs moderators when an open-ended response is flagged by a participant.
Application Specs
To allow all employees to access the Perceptyx Insights Platform, please ensure that:
All employees will be able to access the domains listed below.
Content from the Perceptyx website will not be cached by a proxy server.
Perceptyx Web Server:
Perceptyx Automated Data Integration Server:
Requests for automated data file feeds will originate from these addresses:
SFTP Server:
Requests for automated data file feeds will originate from these addresses:
Web Browser Specs
To protect against security concerns, customers can use any modern standards-compliant web browser that uses the TLS 1.2 protocol to access the Perceptyx sites. If the browser being used to access Perceptyx is not using TLS 1.2, the browser will display an error page stating that the site cannot display the webpage. This is the expected behavior as the Perceptyx servers are not “listening” to TLS 1.0 or TLS 1.1.
Chrome (at least v38)
Firefox (at least v27)
Opera (at least v17)
Safari (at least v5 on iOS) (at least v7 on OS X)
Microsoft Edge (all versions)
Android 5.0 (Lollipop) and higher
Single Sign-On (SSO) Specs
Perceptyx supports SSO via SAML 2.0.
Perceptyx supports IDP-initiated and SP-initiated connections
Perceptyx and the customer will share Metadata files of their respective SSO servers to initiate the SSO build.
Perceptyx enforces cookies to use the SameSite setting for all. Because of this security feature, the browsers listed below will not be able to authenticate via SSO:
iOS (iPhone/iPad) below version 13
Safari users using macOS below 10.15 (Catalina)
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