Explore the Global Tech Specs to guarantee your internal systems are primed and ensure seamless integration with Perceptyx for optimal usability.
This article walks through:
Email Specs
Domain Allow-Listing and Email Sending Behavior
To allow all your employees to receive invitation and reminder emails, please ensure that:
All employees are able to receive emails from Perceptyx without it being blocked or marked as SPAM.
Allowlist all emails coming from the @perceptyx.com email domain.
Email “throttling” is turned off.
By default, emails are sent in batches of 500 with a 30-second delay between each batch. We can also send these batches in parallel to increase the delivery rate to ensure employees receive their notifications in a timely manner.
Email Security Software Impact
Automated email security tools may cause artificially high view rates, similar to how URL scanners can generate 100% survey response rates. To prevent misinterpretations, customers should adjust settings to exclude the @perceptyx.com domain.
Email Scanning Technologies: Tools like Microsoft Defender for Office 365 (Safe Links, Safe Attachments) scan and pre-load email content. Adjust to ensure emails are tracked only when they are opened by a human.
Image Preloading: Email clients such as Outlook Desktop, Web, or Mobile may preload images, affecting response metrics. Adjust to ensure images are automatically downloaded from Perceptyx to ensure correct formatting and accurate tracking.
Third-Party Gateways: Security services like Proofpoint, Mimecast, or similar providers may prefetch email content before delivery, impacting tracking accuracy. Adjust to ensure emails are tracked only when they are opened by a human.
Perceptyx Email Servers
Please allow-list the following servers to ensure email receipt and the best experience:
Application Specs
To allow all employees to access the Perceptyx Insights Platform, please ensure that:
All employees will be able to access the domains listed below.
Content from the Perceptyx website will not be cached by a proxy server.
Perceptyx Web Server:
SFTP Server:
Requests for automated data file feeds will originate from these addresses:
Web Browser Specs
Users of the Perceptyx Platform must remain on a supported browser environment to receive technical support. Perceptyx will stop supporting users of the Perceptyx Platform immediately upon the browser vendor de-supporting that browser.
The following four browsers are supported in accordance with the vendor support policy. Perceptyx recommends the latest versions be used for latest security updates and performance.
Google Chrome
Mozilla Firefox
Apple Safari
Microsoft Edge (Chromium Version)
Single Sign-On (SSO) Specs
Single Sign On is available for users to access the Perceptyx Platform. The following requirements are needed to ensure configuration:
SAML 2.0
IDP-initiated or SP-initiated connections
Connectability with the Perceptyx SSO vendor OKTA
All employees must be able to access the following domains:
Customer will share SSO Metadata file to Perceptyx
Customer will install the Perceptyx Metadata file
User token (NameID) must match values in HRIS data feed
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